Privacy Policy

1. This privacy policy (the “Policy”) explains how KuPlay BoardGame Store (“we”, “us”, or “our”) collects, uses, and shares information about you when you use our website http://www.kuplayboardgamestore.com and our products and services (collectively, the “Services”).
2. By using the Services, you agree to the collection, use, and sharing of your information as described in this Policy. If you do not agree with our policies and practices, do not use the Services.
3. We may collect information about you in a variety of ways, including:

• Information you provide to us: We may collect information that you provide to us directly, such as when you create an account, place an order, or contact us with a question or concern. This information may include your name, email address, phone number, and payment information.
• Information we collect automatically: We may collect information about your use of the Services automatically, using technologies such as cookies and web beacons. This information may include your IP address, browser type and version, and the pages you visit on the Website.

4. We may use the information we collect for a variety of purposes, including:

• To provide and improve the Services: We may use your information to fulfill orders, process payments, and communicate with you about your account and orders.
• To personalize your experience: We may use your information to personalize the Services and suggest products or services that may be of interest to you.
• To send marketing communications: We may use your information to send you promotional emails and other marketing communications about our products and services. You may opt out of receiving these communications at any time by following the unsubscribe instructions included in the emails.
• We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

5. We may share your information with third parties in the following circumstances:

• With service providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, order fulfillment, and website hosting.
• With business partners: We may share your information with business partners for marketing or other purposes.
• As required by law: We may disclose your information if we are required to do so by law or if we believe that such action is necessary to comply with legal processes, to protect the rights and safety of us or others, or to enforce our policies.
• In the event of a sale or merger: In the event that we are acquired by or merged with a third party, we may transfer your information as part of the merger or acquisition.

6. We take reasonable steps to protect the information we collect from you from unauthorized access, use, or disclosure. However, no security measures are perfect, and we cannot guarantee the security of your information.
7. What we collect and store
   • While you visit our site, we’ll track:
     • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
     • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
     • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
   • We’ll also use cookies to keep track of cart contents while you’re browsing our site.
   • When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
     • Send you information about your account and order
     • Respond to your requests, including refunds and complaints
     • Process payments and prevent fraud
     • Set up your account for our store
     • Comply with any legal obligations we have, such as calculating taxes
     • Improve our store offerings
     • Send you marketing messages, if you choose to receive them
   • If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
   • We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
   • We will also store comments or reviews, if you choose to leave them.
8. Who on our team has access
   • Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
     • Order information like what was purchased, when it was purchased and where it should be sent, and
   • Our team members have access to this information to help fulfill orders, process refunds and support you.
     • Customer information like your name, email address, and billing and shipping information.
9. Embedded content from other websites
   • Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
   • These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
10. What rights you have over your data
    • If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
    • You have the right to access, update, or delete the personal information we have collected about you at any time. To exercise these rights, please contact us at info@kuplayboardgamestore.com.
11. Where your data is sent
    • Visitor comments may be checked through an automated spam detection service.
12. This Policy may be updated from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review the Policy regularly for the latest information on our privacy practices.